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If you use an app password to sign in to your AOL Mail account with the email application, you may need to delete your current app password, generate a new one, and use the new app password to sign in. App passwords are managed from your AOL account security page. Learn how to delete an app password and create a new one.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly. Sign in again
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Customer care can’t override this process of determining App Password creation eligibility. Sign in to your AOL Account Security page. Click Generate app password or Generate and manage app passwords. Click Get Started. Enter your app's name in the text field. Click Generate password. Use the one-time password to log in to your 3rd party app .
By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you. Use a secure option to access AOL Mail. Use an app password.
If you're experiencing issues syncing your AOL account with older third-party mail apps like Kindle Fire's default mail app or the Mac OS mail app: •Update the operating system for your device. For instructions, see your device manufacturer. • Delete and re-add your AOL Mail account in your device's mail app.
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