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Assist by AOL simplifies technology for you. Our tech experts are prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.
While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...
The first two are individual utilities that allow a user to operate an interactive session on a remote computer over the network. In case of Remote Assistance, the remote user needs to receive an invitation and the control is cooperative. In case of RDC, however, the remote user opens a new session on the remote computer and has every power ...
[3] [4] Devices may not have a dedicated Reset button, but have the user hold the power button to cut power, which the user can then turn the computer back on. [5] Out-of-band management also frequently provides the possibility to reset the remote system in this way.
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Remote administration refers to any method of controlling a computer or other Internet-connected device, such as a smartphone, from a remote location. There are many commercially available and free-to-use software that make remote administration easy to set up and use.
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