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2. Salesforce's new AI platform lets companies build their own ...

   www.aol.com/salesforces-ai-platform-lets...

   Agentforce's core technology, which Salesforce calls the Atlas Reasoning Engine, was developed by the company's engineering team. Salesforce also allows its clients to access AI models from third ...

3. Salesforce - Wikipedia

   en.wikipedia.org/wiki/Salesforce

   In 2017, the company acquired Sequence, a user experience design agency, for an undisclosed amount. [108] In 2018, Salesforce acquired several companies, including MuleSoft, a cloud service company, for $6.5 billion, [109] [110] as well as Rebel, an email services provider, [111] and Datorama, an AI marketing platform, for undisclosed amounts ...

4. User experience design - Wikipedia

   en.wikipedia.org/wiki/User_Experience_Design

   User experience design is a conceptual design discipline rooted in human factors and ergonomics.This field, since the late 1940s, has focused on the interaction between human users, machines, and contextual environments to design systems that address the user's experience. [4]

5. Design engineer - Wikipedia

   en.wikipedia.org/wiki/Design_engineer

   The design engineer works closely with the manufacturing engineer throughout the product life cycle, and is often required to investigate and validate design changes which could lead to possible production cost reductions in order to consistently reduce the price as the product becomes mature and thus subject to discounting to defend market ...

6. Web design - Wikipedia

   en.wikipedia.org/wiki/Web_design

   Web design encompasses many different skills and disciplines in the production and maintenance of websites.The different areas of web design include web graphic design; user interface design (UI design); authoring, including standardised code and proprietary software; user experience design (UX design); and search engine optimization.

7. User-centered design - Wikipedia

   en.wikipedia.org/wiki/User-centered_design

   Design is based upon an explicit understanding of users, tasks and environments. Users are involved throughout design and development. [12] Design is driven and refined by user-centered evaluation. Process is iterative (see below). Design addresses the whole user experience. Design team includes multidisciplinary skills and perspectives.

8. Clara Shih - Wikipedia

   en.wikipedia.org/wiki/Clara_Shih

   In February 2021, after an 11-year hiatus, Shih rejoined Salesforce.com, the software-as-a-service customer relationship management company, as the company's CEO of Service Cloud CRM software business. In this role, Shih replaced Bill Patterson, who moved on to be the general manager of Salesforce's overall CRM software business. [17]

9. Content engineering - Wikipedia

   en.wikipedia.org/wiki/Content_Engineering

   Content engineering is the practice of organizing the shape and structure of content by deploying content and metadata models, in authoring and publishing processes in a manner that meets the requirements of an organization’s Content Strategy, and its implementation through the use of technology such as CMS, XML, schema markup, artificial intelligence, APIs and others.