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“Hello, Bookstore” is a documentary about a venerable and beloved independent bookstore in Lenox, Mass. ... 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us.
Her space sells new and used books, cards, mugs, and other gifts. A coffee bar in the back of the store serves drinks (all book-related, of course.)
In a conventional retail store, clerks are generally available to answer questions. Some online stores have real-time chat features, but most rely on e-mails or phone calls to handle customer questions. Even if an online store is open 24 hours a day, seven days a week, the customer service team may only be available during regular business hours.
In January 2025, the company started selling e-books. [10] With the model being, "Bookstores can use the platform to sell ebooks directly to customers, and when they make a sale, the store gets all of the money. Customers can also browse all of the ebooks for sale on the website, then choose which bookstore to support with their purchase.