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2. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

3. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

4. Employment - Wikipedia

   en.wikipedia.org/wiki/Employment

   Employment is a relationship between two parties regulating the provision of paid labour services. Usually based on a contract, one party, the employer, which might be a corporation, a not-for-profit organization, a co-operative, or any other entity, pays the other, the employee, in return for carrying out assigned work. [1]

5. Job interview - Wikipedia

   en.wikipedia.org/wiki/Job_interview

   A job interview is an interview consisting of a conversation between a job applicant and a representative of an employer which is conducted to assess whether the applicant should be hired. [1] Interviews are one of the most common methods of employee selection. [ 1 ]

6. Economic impact of the COVID-19 pandemic in the United States

   en.wikipedia.org/wiki/Economic_impact_of_the...

   The economic impact of the COVID-19 pandemic in the United States has been widely disruptive, adversely affecting travel, financial markets, employment, shipping, and other industries. The impacts can be attributed not just to government intervention to contain the virus (including at the Federal and State level), but also to consumer and ...

7. Workplace democracy - Wikipedia

   en.wikipedia.org/wiki/Workplace_democracy

   Often [quantify] employees who publicly criticize such poor decision making of their higher management are penalized or even fired from their jobs on some pretext or other. The comic strip Dilbert has become popular satirizing this type of oblivious management, iconically represented by the Pointy-haired Boss , a nameless and clueless social ...