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Salesforce has embedded experimental AI agents on its homepage to enhance user interaction. It manages 32,000 weekly queries through its chat-based help page, with only 5,000 requiring human ...
For the quarter ended on October 31st, Salesforce (NYSE: CRM) reported that revenue grew 8% YoY to $9.44 billion, surpassing LSEG’s consensus estimate of $9.34 billion. Net income grew 25% YoY ...
The AI agents are meant to be more advanced than AI chatbots and can be used with other Salesforce products, including its customer-relationship-management software and apps.
In 2021, Salesforce announced an AI-powered assistant that helps B2B sales people with their deals. Briggs, who was previously CEO at Diffeo, is the Senior Director of Product Management, and helped in the creation of this AI assistant. This technology comes from Salesforce's acquisition of Diffeo, which also brought them Briggs. [25]
What Salesforce is doing with agentic AI. Salesforce is one of the oldest pure-play cloud software stocks, and it's long led the market for customer relationship management (CRM) software, so the ...
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.
Salesforce touted its new suite of autonomous AI agents ahead of its annual Dreamforce conference Thursday, saying its Agentforce platform represented “the third wave of the AI revolution.” It ...
The company introduced "AI Cloud" at the crowded event. Salesforce says its AI Cloud product will allow marketers to auto-generate personalized content for customers and developers to auto ...