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Open problems around exact algorithms by Gerhard J. Woeginger, Discrete Applied Mathematics 156 (2008) 397–405. The RTA list of open problems – open problems in rewriting. The TLCA List of Open Problems – open problems in area typed lambda calculus
Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications [1] and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and ...
Recent changes in ICT use globally have damaged the environment (in terms of waste and energy consumption etc.) but also have the potential to support environmental sustainability activities, [2] such as the targets set within the Millennium Development Goal (MDG) number 7 (MDG7) to "ensure environmental sustainability".
This usage implies a lack of computer savviness, asserting that problems arising when using a device are the fault of the user. Critics of the term argue that the problems are caused instead by poor product designs that fail to anticipate the capabilities and needs of the user. The term can also be used for non-computer-related mistakes.
One important but not often mentioned problem with cloud computing is the problem of who is in "possession" of the data. If a cloud company is the possessor of the data, the possessor has certain legal rights. If the cloud company is the "custodian" of the data, then a different set of rights would apply.
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
Problem management policies and procedures - controls designed to identify and address the root cause of incidents. Technical support policies and procedures - policies to help users perform more efficiently and report problems. Hardware/software configuration, installation, testing, management standards, policies, and procedures.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.