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Alltel was a landline, wireless and general telecommunications services provider, primarily based in the United States.Before its wireless division was acquired by Verizon Wireless and AT&T, Alltel provided cellular service to 34 states and had approximately 13 million subscribers.
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Frontier Communications owns local telephone operating companies consisting of companies it has owned under its previous name Citizens Communications Company, companies it acquired from Global Crossing, and companies it acquired from Verizon Communications which are grouped under its subsidiary Frontier Communications ILEC Holdings.
It is the ninth largest residential telephone provider in the country [5] with service covering more than 8.1 million people in 21 states. [ 6 ] [ 7 ] [ 8 ] The company was formed in 2006, when Alltel 's local telephone service merged with Valor Communications Group , itself formed out of part of GTE (now part of Verizon 's) local telephone ...
The company looked at the median response time for customer service inquiries based on the time of day that the request was initiated. ... able to staff their customer service 24/7, but most ...