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The earliest digital reference services were launched in the mid-1980s, primarily by academic and medical libraries, and provided by e-mail.These early-adopter libraries launched digital reference services for two main reasons: to extend the hours that questions could be submitted to the reference desk, and to explore the potential of campus-wide networks, which at that time was a new technology.
Librarian, Ballard Carnegie Library, Seattle, Washington c. 1907 The reference desk or information desk of a library is a public service counter where professional librarians provide library users with direction to library materials, advice on library collections and services, and expertise on multiple kinds of information from multiple sources.
Renamed the Legislative Reference Service and given a permanent authorization with the Legislative Reorganization Act of 1946, [11] it assisted Congress primarily by providing facts and publications and by transmitting research and analysis done largely by other government agencies, private organizations, and individual scholars. [5]
A reference work is a work, such as a paper, book or periodical (or their electronic equivalents), to which one can refer for information. [1] The information is intended to be found quickly when needed.
It provides lending services and facilities for return of loaned items. Renewal of materials and payment of fines are also handled at the circulation desk. [ 1 ] Circulation staff may provide basic search and reference services, though more in-depth questions are usually referred to reference librarians at the library reference desk , but the ...
Reference Services Review is a quarterly peer-reviewed academic journal published by Emerald Group Publishing, who acquired it from Pierian Press in 1998. [1] The journal covers case studies and conceptual papers in all aspects of reference and user services.
Academic libraries also offer space for students to work and study, in groups or individually, on "silent floors" and reference and research help services, sometimes including virtual reference services. [23] [24] Some academic libraries lend out technology such as video cameras, iPads, and calculators.
Public library patrons value access to printed books and traditional reference services. Among Americans ages 16 years and older, 80 percent say borrowing books is a "very important" service libraries provide, and 80 percent say reference librarians fall into the same "very important" category. [47]