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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
1. Click Start, select All Programs or Programs, select Norton Internet Security, and then click Norton Internet Security. Note: If you are using Windows 8, move your mouse to the top right of your desktop and then click on Start. Type Z to locate ZoneAlarm in your programs. 2. In the Internet section, click On next to Smart Firewall. 3.
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
Windows Defender pop-up scam 1) Unsolicited pop-ups claiming to be from Microsoft or other security services: Janet’s story highlights a common scam tactic, which is fake alerts masquerading as ...
The victim is quoted his or her name and address, and is told: "I'm calling for Microsoft (or an entity that sounds like it is connected to Microsoft, such as the "Windows Service Center" or "Windows Technical Department"). We've had a report from your internet service provider of serious virus problems from your Windows computer."
If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the list of sites you allow pop-ups from. • Manage pop-ups in Edge • Manage pop-ups in Safari • Manage pop-ups in Firefox • Manage pop-ups in Chrome
Safe Web is installed alongside Norton Internet Security 2009 and Norton 360 version 3.0 as a browser toolbar. It color codes search results returned by Yahoo!, Google, and Bing Search using green, yellow, or red. Hovering over a pop-up summary will bring up a summary of the findings, and include a link to the full report of the site.
If a business doesn't clear up a pattern of complaints, BBB lowers that company's letter grade or puts custom language on its profile to warn the public about the potential problem, McGovern said.