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A RespOrg system was implemented in 1993 to provide toll-free number portability between rival carriers using the SMS/800 database. Open competition also brought an end to the pattern of long distance subsidizing local service, bringing per-minute charges down to levels where any business could afford to take orders using an 800-number.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020. [citation needed]
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• Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.
James F. "Jim" McCann is an American entrepreneur who founded 1-800-Flowers, a corporation based on Long Island, in New York; 1-800 Flowers was one of the first companies to pioneer and popularize the use of both toll-free telephone numbers and Web sites to sell goods and services directly to consumers.