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  2. Sample Resume: Customer Service Representative - AOL

    www.aol.com/news/2010-07-01-resume-for-customer...

    As a customer service representative, Mary's performance was measured on a regular basis. Yet she never thought to showcase on her resume her ability to meet or exceed company expectations for ...

  3. Sample Resume: Customer Service Manager - AOL

    www.aol.com/news/2010-07-01-resume-for-customer...

    This resume was submitted by Linda Dobogai of Aberlene Resume & Career. ... Sample Resume: Customer Service Manager. Barbara Safani. Updated July 14, 2016 at 9:06 PM.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  5. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  6. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

  7. Professional apologizer: Get hired for the sorriest job

    www.aol.com/news/2010-08-28-professional...

    You'll probably need plenty of experience in customer service or a related post at Southwest. Taylor's staff averaged around seven years when he hired them. Show comments

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