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  2. Intangibility - Wikipedia

    en.wikipedia.org/wiki/Intangibility

    Intangibility refers to the lack of palpable or tactile property making it difficult to assess service quality. [1] [2] [3] According to Zeithaml et al. (1985, p. 33), “Because services are performances, rather than objects, they cannot be seen, felt, tasted, or touched in the same manner in which goods can be sensed.” [4] As a result, intangibility has historically been seen as the most ...

  3. Business value - Wikipedia

    en.wikipedia.org/wiki/Business_value

    In management, business value is an informal term that includes all forms of value that determine the health and well-being of the firm in the long run. Business value expands concept of value of the firm beyond economic value (also known as economic profit, economic value added, and shareholder value) to include other forms of value such as employee value, customer value, supplier value ...

  4. Valuation (finance) - Wikipedia

    en.wikipedia.org/wiki/Valuation_(finance)

    Valuation models can be used to value intangible assets such as for patent valuation, but also in copyrights, software, trade secrets, and customer relationships. [16] As economies are becoming increasingly informational, it is recognized that there is a need for new methods to value data, another intangible asset.

  5. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    The business strategy defines what business the firm is in, for example, the Walt Disney Company defines its business strategy "as making people happy." A business strategy also defines the target market, competitors, financial goals, new products, how the company competes, and perhaps some aspects of operations. Following from the business ...

  6. Economic value to the customer - Wikipedia

    en.wikipedia.org/wiki/Economic_value_to_the_customer

    The EVC process enables businesses to capture more value than a traditional cost-plus pricing strategy. Companies can leverage the method to estimate the value a customer derives from purchasing a product or service. The EVC is calculated by adding both tangible and intangible value elements a product or service provides to a customer. [2]

  7. Value measuring methodology - Wikipedia

    en.wikipedia.org/wiki/Value_Measuring_Methodology

    The same transparency of values apply if the proposal is developed at an enterprise level, or within a lesser organizational unit. Major value factors (from which the value hierarchy is developed) include the following direct customer value: benefits to customers/clients, e.g. convenient access, product enhancement

  8. Value proposition - Wikipedia

    en.wikipedia.org/wiki/Value_proposition

    In the paper, which was titled "a business is a value delivery system", the authors define value proposition as "a clear, simple statement of the benefits, both tangible and intangible, that the company will provide, along with the approximate price it will charge each customer segment for those benefits".

  9. Business valuation - Wikipedia

    en.wikipedia.org/wiki/Business_valuation

    Before the value of a business can be measured, the valuation assignment must specify the reason for and circumstances surrounding the business valuation. These are formally known as the business value standard and premise of value. [6] The standard of value is the hypothetical conditions under which the business will be valued.