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  2. 14 Email Etiquette Rules Every Professional Should Know - AOL

    www.aol.com/2015/06/30/email-etiquette-rules

    14 Email Etiquette Rules Every Professional Should Know. Business Insider. Updated July 14, 2016 at 10:38 PM. Getty. By Jacquelyn Smith and Rachel Sugar. The average US employee spends about a ...

  3. 24 Email Etiquette Rules You Still Need to Follow

    www.aol.com/lifestyle/24-email-etiquette-rules...

    We asked etiquette experts to share the most current rules so you can make the right impression every time you hit send. The post 24 Email Etiquette Rules You Still Need to Follow appeared first ...

  4. 24 business-etiquette rules every professional should know - AOL

    www.aol.com/article/2016/03/21/24-business...

    Daniel Goodman / Business Insider. Pachter says you need to be the one talking as you're making the exit. "Remember to leave when you are talking. At that point, you are in control, and it is a ...

  5. Business rule - Wikipedia

    en.wikipedia.org/wiki/Business_rule

    A business rule defines or constrains some aspect of a business. It may be expressed to specify an action to be taken when certain conditions are true or may be phrased so it can only resolve to either true or false. Business rules are intended to assert business structure or to control or influence the behavior of the business. [1]

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Business relationship management - Wikipedia

    en.wikipedia.org/wiki/Business_relationship...

    t. e. Business Relationship Management (BRM) is viewed as a philosophy, capability, discipline, and role to evolve culture, build partnerships, drive value, and satisfy purpose. [1] BRM is distinct from enterprise relationship management and customer relationship management although it is related. It is of larger scope than a liaison who aligns ...

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  9. 5 Lesser-Known Email Etiquette Rules You Might Be Breaking - AOL

    www.aol.com/2014/07/21/5-email-etiquette-rules

    Getty Images By Alison Green In the two decades since email began saturating most American workplaces, most people have come to agree on some basic etiquette rules, such as don't reply-all when ...