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ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
The California Department of Consumer Affairs (DCA) is a state agency that licenses or certifies practitioners in over 255 professions and provides consumer information and protection. DCA consists of various bureaus, boards, and commissions that regulate and enforce consumer-related issues.
Learn about the history, structure, and services of the Better Business Bureau (BBB), a nonprofit organization that focuses on consumer protection and industry self-regulation. Find out how BBB rates businesses, handles complaints, and provides dispute resolution.
To police this, BBB requires companies to respond promptly to inquiries and show documentation where necessary, particularly when a review is triggered via complaints.
The CPSC is an independent agency that promotes the safety of consumer products by addressing unreasonable risks of injury, developing safety standards, and conducting research. It was created in 1972 and has five commissioners appointed by the president and confirmed by the Senate.
Consumer Affairs reviews scored the company at 2.8 out of 5. “RCA is a brand that has unfortunately seen a decline in its quality over the years,” said Mike Millerson, electronics enthusiast ...
Consumer protection is the practice of safeguarding buyers of goods and services against unfair practices in the marketplace. It is linked to the idea of consumer rights and to the formation of consumer organizations, which help consumers make better choices and pursue complaints against businesses.
Ashley V., the owner of a 2013 Kia Optima, warned customers in a ConsumerAffairs review not to buy from the automaker. Vargo reported that despite being up to date on routine maintenance, the car ...