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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009. "The complaints filed with BBB are not only a ...
Employee reviews are averaged for each company. [14] Glassdoor ratings are based on user-generated reviews. The company has stated that it rejects about 20% of entries after screening. [15] [16] Rules for posting reviews are different for smaller companies than they are for larger companies in order to preserve the anonymity of people in close ...
In 2012, the investment analysis and commentary site 24/7 Wall St. named Dish Network #1 among "America's Worst Companies To Work For," [101] [102] an assessment based upon employee reviews at the employment website Glassdoor.
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
Time Warner Cable Named among the Country's "Best Places to Work" for LGBT Employees The Human Rights Campaign Increased Time Warner Cable's percent score to 100 on the Corporate Equality ...
The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [240] Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001.
And then there were the ratings. While Fox News finished 2023 as the most-watched cable network for the eighth straight year, its average audience of 1.2 million viewers was its lowest since 2015 ...