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Touch of Modern raised seed funding from i/o Ventures in 2010 and $3 million Series A from Floodgate Fund and Hillsven Capital in 2013. [9] [10] In 2014, it announced a $14 million Series B funding (via a mix of equity and debt) which was led by Partech Ventures, and included participation from Great Oaks VC, Lucas Venture Group, Silicon Valley Bank, and existing investors, Hillsven and ...
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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