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As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
Genpact Ltd. is an American information technology services, consulting, and outsourcing company headquartered in New York City, New York.Founded in Gurgaon, India, and legally domiciled in Bermuda, Genpact employs more than 125,000 people and provides services to clients in over 30 countries worldwide.
In 2007, Intelenet acquired companies in Travel and IT verticals - Upstream, a US-based BPO company with centres in Fargo, North Dakota, Chesapeake, Virginia and Campbellsville, Kentucky and Travelport ISO, the India-based captive operations of the Travelport group. In January 2010 Intelenet opened a delivery centre in Kraków, Poland. [6]
Tata Consultancy Services (TCS) is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai , it is a part of the Tata Group and operates in 150 locations across 46 countries. [ 4 ]
Main article: Information technology in India TCS Office at SIPCOT, Siruseri Cyber Gateway Madhapur Hyderabad near Raheja Mindspace TCS at Voltas House, Jamshedpur Wipro headquarters at Sarjapura Road, Electronic City, Bengaluru This is a list of notable companies in the information technology sector based in India. Top Indian companies are listed in descending order of their market ...
After the Satyam scandal of 2008–09, Tech Mahindra emerged as the top bidder for a 31% stake in Satyam Computer Services, beating a bid from Larsen & Toubro. [12] After evaluating the bids, the government-appointed board of Satyam Computer announced on April 13, 2009 that it had selected Venturbay Consultants Private Limited, a subsidiary of Tech Mahindra, as the highest bidder to acquire a ...
This acquisition was aimed at diversifying the revenue stream for EXL; prior to acquisition, 90% of EXL's revenues were from business process outsourcing (BPO), while after, BPO accounted for 70% with the balance in research and analytics and advisory services. [9]
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .