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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
To unblock your account, you need to confirm and authorize your payment method for an electronic fund transfer (EFT). To continue, click I Accept and continue on the notification window to confirm your payment method and authorize AOL to automatically deduct the membership fees from your debit/checking account.
For premium support please call: 800-290-4726 more ways to reach us more ways to reach us
If your card number has changed, you must add a new card. 1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the new info. 6. Click Submit.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
For premium support please call: 800-290-4726 more ways to reach us
• Your account number • Your cancellation or confirmation number • The daytime phone number you provided when you registered with us. Please send the requested information to: AOL Inc. Billing Operations & Services 11955 Democracy Dr Dept. # 5627 Reston VA 20190-5662. Contact customer service