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Staff handling the 111 calls will be able to organise face-to-face community support for patients or guide them to other services. Claire Murdoch, NHS England’s director for mental health, said ...
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
111 was specifically chosen to be similar to Britain's 999 service. With pulse dialling, New Zealand telephones pulse in reverse to the UK - dialling 0 sent ten pulses, 1 sent nine, 2 sent eight, 3 sent seven, etc. in New Zealand, while in the UK, dialling 1 sent one pulse, 2 sent two, etc.
People in England [28] and Scotland can access these services by dialling the free-to-call 111 number. Scotland's service is run by NHS24. [29] The telephone number for NHS Direct Wales/Galw Iechyd Cymru [30] was 0845 4647, but the 111 service was rolled out across all areas in 2022. [31]
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NHS Direct Wales is a 24-hour telephone and internet health advice service provided by NHS Wales to enable people to obtain advice when use of the national emergency telephone number (999 or 112) does not seem to be appropriate but there is some degree of urgency; it also functions as a confidential advice service for some medical matters which a patient might be reluctant to discuss with ...
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In 2006 the Mental Health Policy Group at the LSE published 'The Depression Report', commonly referred to as the Layard Report, advocating for the expansion of psychotherapy on the NHS. [ 24 ] [ 25 ] This facilitated the development of IAPT initiatives, [ 26 ] including two demonstration sites (pilot studies) and then training schemes for new ...