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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  3. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info that have been stored in your browser, resetting it and making it overall run better.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.

  6. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. After entering your username on the sign-in page, click Not you? Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one:

  7. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    View my plan Fix problems with third-party mail applications If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.

  8. "AOL Desktop Gold has stopped working" error - AOL Help

    help.aol.com/articles/aol-desktop-gold-has...

    Reset my password; AOL Mail Troubleshooting; Minimum requirements for AOL Mail; About favorite places (AOL Desktop) View my plan "AOL Desktop Gold has stopped working ...

  9. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.