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In 2010, Teleperformance acquired Scottish outsourcing call center beCogent for £35 million. [14] It ceased operations in December 2021 mainly due to the impact of the COVID-19 pandemic and remote work. [15] By 2013 Teleperformance had six contact centers in Tunisia. [16] In 2013, Teleperformance acquired full control of TLS Contact. [17]
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Intelenet Global Services is a subsidiary of Teleperformance D.I.B.S. [2] The company offers omni channel contact centre, digital transformation, Robotic process automation, AI and analytics, transaction processing, finance & accounting, HRO and IT to companies in the United Kingdom, the United States, Australia and India.
In addition to phone interpreting, the company also began offering video remote and onsite interpreting, translation and localization services, and language proficiency testing and training. [9] Scott W. Klein was named CEO on June 21, 2012. [10] On September 16, 2016, LanguageLine Solutions was acquired by Teleperformance, a French company.
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