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  2. NHS ambulance services - Wikipedia

    en.wikipedia.org/wiki/NHS_ambulance_services

    NHS England sets targets for response times to 999 calls, which were first established in the 1970s. Call handlers were, until 2017, given just 60 seconds to decide on the urgency of the call. The clock stopped once a vehicle reached the patient - even if it was not the appropriate vehicle.

  3. Emergency service response codes - Wikipedia

    en.wikipedia.org/wiki/Emergency_service_response...

    Ambulance responses in the UK are as follows. Some ambulance services allow driver discretion for Category 3/4 calls; this may be dependent on the type of call or how long it has been waiting for a response for. 999 calls to the ambulance service are triaged using either the NHS Pathways system or the Medical Priority Dispatch System.

  4. Heart attack patients told to take themselves to hospitals ...

    www.aol.com/heart-attack-patients-told...

    The West Midlands Ambulance Service has advised its 999 call handlers to ask patients if they can make their own way to the hospital when services are under high demand.

  5. Scottish Ambulance Service - Wikipedia

    en.wikipedia.org/wiki/Scottish_Ambulance_Service

    The Scottish Ambulance Service also maintains three command and control centres in Scotland, which facilitate handling of 999 calls and dispatch of ambulances; a further 350–400 staff employed as call handlers and dispatchers fulfil this role [17] across three locations: Edinburgh, Glasgow and Inverness.

  6. Peer faced ‘litany of questions’ from 999 call handler as ...

    www.aol.com/peer-faced-litany-questions-999...

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  7. 999 call handlers to join BT and Openreach strike over pay - AOL

    www.aol.com/999-call-handlers-join-bt-120307897.html

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