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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Protecting your AOL Account

    help.aol.com/articles/protecting-your-aol-account

    • Enable your firewall. • Update your software, such as AOL Desktop Gold Software, McAfee, Adobe products and Java. • Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL.

  5. Go phish? Cybersecurity experts explain what phishing scams are

    www.aol.com/lifestyle/phish-cybersecurity...

    Install security software on your devices. Software like Malwarebytes Premium can protect you and your sensitive information. The FTC suggests setting the software to automatically update so it ...

  6. Phishing - Wikipedia

    en.wikipedia.org/wiki/Phishing

    Another tactic is to make the displayed text for a link appear trustworthy, while the actual link goes to the phisher's site. To check the destination of a link, many email clients and web browsers will show the URL in the status bar when the mouse is hovering over it. However, some phishers may be able to bypass this security measure. [40]

  7. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  8. Reverse connection - Wikipedia

    en.wikipedia.org/wiki/Reverse_connection

    The most common way a reverse connection is used is to bypass firewall and router security restrictions. [3] For example, a backdoor running on a computer behind a firewall that blocks incoming connections can easily open an outbound connection to a remote host on the Internet. Once the connection is established, the remote host can send ...

  9. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    1. Click Start, select All Programs or Programs, select ZoneAlarm, and then click ZoneAlarm Security. Note: If you are using Windows 8, move your mouse to the top right of your desktop and then click on Start. Type Z to locate ZoneAlarm in your programs. 2. In the left pane, click Firewall. 3. In the Internet Zone Security section, move the ...