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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold. • To download the latest go to ...

  3. Enable or block images in AOL Mail

    help.aol.com/articles/enable-or-block-images-in...

    While the default setting is to show all images except for those in spam emails, turning the setting off can increase the privacy and security of your account by disabling potentially malicious images and content. 1. Click Settings | More Settings. 2. Click Viewing email tab. 3. Scroll down, until you see Show images in messages.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Be aware, if the picture was sent in an unsupported file format, such as TIFF, you may not be able to view it. Ask the sender to resend the picture using JPG or GIF file format. Check the attachments. The image sent may have been sent as an attachment rather than an embedded image.

  5. Search, sort, and manage files with the Download Manager in ...

    help.aol.com/articles/search-sort-and-manage...

    The AOL Desktop Gold Download Manager allows you to access a list of your downloaded files in one convenient location. Use the Download Manager to access and search downloads, sort downloads, web search similar items, and more. Open the Download Manager to access a download

  6. Download attachments in AOL Mail

    help.aol.com/articles/download-attachments-in...

    If you've received an attachment in your email you want to save, you can download the file right to your computer. Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified ...

  7. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

  8. Resize and position screens in AOL Desktop Gold

    help.aol.com/articles/how-do-i-change-the-window...

    To view multiple windows in AOL Desktop Gold, you'll want to resize and position them appropriately on your screen. You can also save the window size and position for the next time you sign in to Desktop Gold. Open the window you want to resize or move. Click and drag the outside border of the window to modify its size.

  9. Fix issues with AOL Mail image challenges - AOL Help

    help.aol.com/articles/what-should-i-do-if-i-get...

    If you can't see the image, make sure your browser preferences are set to display images and try again. Alternatively, you can listen to the image challenge by clicking on the audio icon. Display images in Edge Display images in Safari Display images in Firefox Display images in Google Chrome Display images in Internet Explorer