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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

3. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

4. Windows Setup - Wikipedia

   en.wikipedia.org/wiki/Windows_Setup

   The user is notified if there are potential problems with their install location or if they cannot install on that location. Setup begins to expand Windows files using a WIM image (aka install.wim). If the user has picked to upgrade from a current install of Windows (e.g. Windows 7 to 10), the files and applications will be transferred.

5. Support and help for AOL Desktop Gold - AOL Help

   help.aol.com/articles/support-and-help-for-aol...

   Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues.

6. Windows 10 - Wikipedia

   en.wikipedia.org/wiki/Windows_10

   Windows 10 was made available for download via MSDN and TechNet, as a free upgrade for retail copies of Windows 8 and Windows 8.1 users via the Microsoft Store, and to Windows 7 users via Windows Update.

7. Windows Update - Wikipedia

   en.wikipedia.org/wiki/Windows_Update

   Windows Update Agent on Windows 10 supports peer-to-peer distribution of updates; by default, systems' bandwidth is used to distribute previously downloaded updates to other users, in combination with Microsoft servers. Users may optionally change Windows Update to only perform peer-to-peer updates within their local area network. [27]

8. Black screen of death - Wikipedia

   en.wikipedia.org/wiki/Black_screen_of_death

   Rarely an experienced user would reinstall Windows. In the case of the former, the boot loader will most likely inform the user the name of the missing file, allowing for the user to supply and/or reinstall the missing files to resolve the boot problem. In the case of the latter, however, the computer will not be able to boot, even into safe mode.

9. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update.