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  2. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

  3. Issue-based information system - Wikipedia

    en.wikipedia.org/wiki/Issue-based_information_system

    The issue-based information system (IBIS) is an argumentation-based approach to clarifying wicked problems—complex, ill-defined problems that involve multiple stakeholders. [1] Diagrammatic visualization using IBIS notation is often called issue mapping. [2]: ix IBIS was invented by Werner Kunz and Horst Rittel in the 1960s. According to Kunz ...

  4. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  5. Software bug - Wikipedia

    en.wikipedia.org/wiki/Software_bug

    Tools are often used to track bugs and other issues with software. Typically, different tools are used by the software development team to track their workload than by customer service to track user feedback. [17] A tracked item is often called bug, defect, ticket, issue, feature, or for agile software development, story or epic.

  6. Issue log - Wikipedia

    en.wikipedia.org/wiki/Issue_Log

    An issue log is a documentation element of software project management that contains a list of ongoing and closed issues of the project. [1] While issue logs can be viewed as a way to track errors in the project, the role it plays often extends further.

  7. Management information system - Wikipedia

    en.wikipedia.org/wiki/Management_information_system

    A management information system (MIS) is an information system [1] used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization. The study of the management information systems involves people, processes and technology in an organizational context.

  8. Software project management - Wikipedia

    en.wikipedia.org/wiki/Software_project_management

    In computing, the term "issue" is a unit of work to accomplish an improvement in a system. [6] An issue could be a bug, a requested feature, task, missing documentation, and so forth. For example, OpenOffice.org used to call their modified version of Bugzilla IssueZilla. As of September 2010, they call their system Issue Tracker. [needs update]

  9. Management system - Wikipedia

    en.wikipedia.org/wiki/Management_system

    A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. [1] These objectives cover many aspects of the organization's operations (including product quality, worker management, safe operation, client relationships, regulatory ...