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An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.
An employee that undertakes these activities is commonly called an office administrator or office manager, and plays a key role in any organisations infrastructure, regardless of the scale. Many administrative positions require the candidate to have an advanced skill set in the software applications Microsoft Word , Excel and Access .
In particular, Ethernet operations, administration and maintenance (EOAM) is the protocol for installing, monitoring and troubleshooting Ethernet metropolitan area network (MANs) and Ethernet WANs. The OAM features covered by this protocol are discovery, link monitoring, remote fault detection and remote loopback .
A sysop (/ ˈ s ɪ s ɒ p /; an abbreviation of system operator) is an administrator of a multi-user computer system, such as a bulletin board system (BBS) or an online service virtual community. [1] [2] The phrase may also be used to refer to administrators of other Internet-based network services. [3]
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Database administration is the function of managing and maintaining database management systems (DBMS) software. Mainstream DBMS software such as Oracle, IBM Db2 and Microsoft SQL Server need ongoing management. As such, corporations that use DBMS software often hire specialized information technology personnel called database administrators or ...