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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...

  3. PRIVATE WiFi® Quick Start Guide - AOL Help

    help.aol.com/articles/private-wifi-quick-start-guide

    PRIVATE WiFi will automatically activate and connect to an encrypted server whenever you access the internet. If you change this default setting, you can activate PRIVATE WiFi at any time clicking on the status icon ( PC: right-click the icon in the Taskbar at the bottom right of your screen, Mac: click the Menu Bar icon at the top right of ...

  4. Install and uninstall Private WiFi for AOL on a computer

    help.aol.com/articles/installing-uninstalling...

    Visit the Private WiFi product page. 3. Click Download Now. 4. Once download is complete, click Open. 5. Click Run. 6. Click Next. 7. Check the Confirmation box and click Next to accept the license agreement and install Private WiFi. 8. Check the Run Private WiFi for AOL now box and click Finish to complete the installation.

  5. Reactivate your Private WiFi - AOL Help

    help.aol.com/articles/reactivate-your-private-wifi

    If you have an AOL Premium Subscription, follow these steps to reactivate your Private WiFi: 1. Sign in to My Account. 2. Click My Services | Subscriptions. 3. Locate Private WiFi and click Manage. Copy and paste the Access URL into a separate web browser. Then follow the on-screen instructions to install Private WiFi.

  6. Member Benefits within Assist by AOL - AOL Help

    help.aol.com/articles/assist-by-aol-faqs

    Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.

  7. PRIVATE WiFi Member Benefit FAQs - AOL Help

    help.aol.com/articles/private-wifi-member...

    PRIVATE WiFi assigns you an anonymous, untraceable IP address that hides your actual IP address and location. PRIVATE WiFi solves the inherent security problems of public WiFi hotspots by giving you the same encryption technology used by corporations, big banks and the government.

  8. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Let us take a look over your wireless connection. ... Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC ...

  9. AOL Help

    help.aol.com/articles/Connection-problems-with...

    AOL Help