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Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [ where? ] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).
On November 4, 2004 Convergys announced they had acquired Finali, a Westminster, Colorado based company, for $25 million in cash. Finali provided integrated customer support and sales support management services for e-commerce sites. Convergys acquired Intervoice, a Dallas-based telecommunications company, in 2008 for $335 million. [7]
PFSweb, Inc. was founded in 1994 as Priority Fulfillment Services, Inc. (PFS) [4] by Texas-based Daisytek International Corporation. [5] [6] The company first specialized in running call centers for clients and then expanded to provide electronic-commerce sales and order processing, product warehousing, packaging, and fulfillment services.
Servify was founded by Sreevathsa Prabhakar in 2015. Before starting Servify, Prabhakar was running a company called The Service Solutions, which he had started in 2009 and later it was acquired by B2X GmbH, a Germany based customer service outsourcing company. [1]
Click to skip ahead and jump to the 5 Biggest Outsourcing Companies In The World. Outsourcing was first discovered as a business strategy in the late 1980s and became a key component of business ...
Thryv Holdings, Inc. is a publicly traded software as a service (SaaS) company, providing customer relationship management and online reputation management software for small businesses. It has headquarters in Dallas, Texas , and operates in 48 states across the United States of America with more than 2,400 employees.
Affiliated Computer Services Inc. (ACS) was a company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS was based in Dallas, Texas. ACS was ranked at number 341 on the 2010 Fortune 500 list. [2]
Focus Services LLC is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management founded in 1995. It has locations in the United States , El Salvador , Nicaragua , and the Philippines .
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