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  2. Omnichannel - Wikipedia

    en.wikipedia.org/wiki/Omnichannel

    Omnichannel is a neologism describing a business strategy. According to Frost & Sullivan , omnichannel is defined as "seamless and effortless, high-quality customer experiences that occur within and between contact channels".

  3. Experiential learning - Wikipedia

    en.wikipedia.org/wiki/Experiential_learning

    Experiential learning can occur without a teacher and relates solely to the meaning-making process of the individual's direct experience. However, though the gaining of knowledge is an inherent process that occurs naturally, a genuine learning experience requires certain elements. [6]

  4. Experiential education - Wikipedia

    en.wikipedia.org/wiki/Experiential_education

    Outdoor education uses organized learning activities that occur in the outdoors, and uses environmental experiences as a learning tool. [21] Adventure education may use the philosophy of experiential education in developing team and group skills in both students and adults. [22] Initially, groups work to solve problems.

  5. Experience API - Wikipedia

    en.wikipedia.org/wiki/Experience_API

    The Experience API (xAPI) is an e-learning software specification that records and tracks various types of learning experiences for learning systems. [1] Learning experiences are recorded in a Learning Record Store (LRS), which can exist within traditional learning management systems (LMSs) or on their own.

  6. Experience management - Wikipedia

    en.wikipedia.org/wiki/Experience_management

    Experience management is an effort by organizations to measure and improve the experiences they provide to customers as well as stakeholders like vendors, suppliers, employees, and shareholders. The concept posits that experiences comprise distinct economic offerings that create economic value and competitive advantage .

  7. Interactive Intelligence - Wikipedia

    en.wikipedia.org/wiki/Interactive_Intelligence

    Interactive Intelligence headquarters in Indianapolis, Indiana. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.

  8. Unified theory of acceptance and use of technology - Wikipedia

    en.wikipedia.org/wiki/Unified_theory_of...

    The unified theory of acceptance and use of technology (UTAUT) is a technology acceptance model formulated by Venkatesh and others in "User acceptance of information technology: Toward a unified view" in the organisational context. [1] [2] The UTAUT aims to explain user intentions to use an information system and subsequent usage behavior.

  9. Open Network for Digital Commerce - Wikipedia

    en.wikipedia.org/wiki/Open_Network_for_Digital...

    An additional project is the ONDC Academy, a collection of instructive and enlightening textual and video content that offers curated learning experiences, best practices, and advice for every member of the ONDC network to have a successful e-commerce journey. [67] In February 2024, ONDC fulfilled over 7.1 million orders in total.