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  2. Scottish Ambulance Service - Wikipedia

    en.wikipedia.org/wiki/Scottish_Ambulance_Service

    The Scottish Ambulance Service also maintains three command and control centres in Scotland, which facilitate handling of 999 calls and dispatch of ambulances; a further 350–400 staff employed as call handlers and dispatchers fulfil this role [17] across three locations: Edinburgh, Glasgow and Inverness.

  3. 999 (emergency telephone number) - Wikipedia

    en.wikipedia.org/wiki/999_(emergency_telephone...

    999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112. All calls are answered by 999 operators, and are always free. [2] Approximately 35 million 999/112 calls are made in the UK each year, with 74% from mobiles and 26% from landlines in 2022. [3]

  4. NHS ambulance services - Wikipedia

    en.wikipedia.org/wiki/NHS_ambulance_services

    NHS England sets targets for response times to 999 calls, which were first established in the 1970s. Call handlers were, until 2017, given just 60 seconds to decide on the urgency of the call. Call handlers were, until 2017, given just 60 seconds to decide on the urgency of the call.

  5. Peer faced ‘litany of questions’ from 999 call handler as ...

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  6. 999 call handlers to join BT and Openreach strike over pay - AOL

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  7. 999 call service workers to join fresh strikes at BT and ...

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  8. Emergency telephone number - Wikipedia

    en.wikipedia.org/wiki/Emergency_telephone_number

    Often the system is set up so that once a call is made to an emergency telephone number, it must be answered. Should the caller abandon the call, the line may still be held until the emergency service answers and releases the call. An emergency telephone number call may be answered by either a telephone operator or an emergency service dispatcher.

  9. Mental health nurses on 999 calls scheme sees success - AOL

    www.aol.com/mental-health-nurses-999-calls...

    A new pilot project that sees mental health nurses speaking on 999 calls has seen a 40% reduction in the number of people in mental health crisis being admitted to emergency departments (EDs).

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