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  2. List of cognitive biases - Wikipedia

    en.wikipedia.org/wiki/List_of_cognitive_biases

    List-length effect: A smaller percentage of items are remembered in a longer list, but as the length of the list increases, the absolute number of items remembered increases as well. [162] Memory inhibition: Being shown some items from a list makes it harder to retrieve the other items (e.g., Slamecka, 1968). Misinformation effect

  3. Beck's cognitive triad - Wikipedia

    en.wikipedia.org/wiki/Beck's_cognitive_triad

    Beck suggests that people with negative self-schemata are liable to interpret information presented to them in a negative manner, leading to the cognitive distortions outlined above. The pessimistic explanatory style , which describes the way in which depressed or neurotic people react negatively to certain events, is an example of the effect ...

  4. Attitude (psychology) - Wikipedia

    en.wikipedia.org/wiki/Attitude_(psychology)

    The term attitude with the psychological meaning of an internal state of preparedness for action was not used until the 19th century. [3]: 2 The American Psychological Association (APA) defines attitude as "a relatively enduring and general evaluation of an object, person, group, issue, or concept on a dimension ranging from negative to positive.

  5. Cognitive distortion - Wikipedia

    en.wikipedia.org/wiki/Cognitive_distortion

    Negative belief is maintained despite contradiction by everyday experiences. Disqualifying the positive may be the most common fallacy in the cognitive distortion range; it is often analyzed with "always being right", a type of distortion where a person is in an all-or-nothing self-judgment.

  6. Office Humor: Bad Customer Service Skills - AOL

    www.aol.com/2010/06/11/office-humor-bad-customer...

    By Geoff Roth Last week we took a look at customer horror stories that would make many workers want to throw in the towel after having to deal with them. Time now to turn the tables, and look at ...

  7. Passive-aggressive behavior - Wikipedia

    en.wikipedia.org/wiki/Passive-aggressive_behavior

    The outdated definition rejected by the American Psychiatric Association is as follows: Passive-aggressive behavior is characterized by a habitual pattern of non-active resistance to expected work requirements, opposition, sullenness, stubbornness, and negative attitudes in response to requirements for normal performance levels expected by others.

  8. Implicit attitude - Wikipedia

    en.wikipedia.org/wiki/Implicit_attitude

    Strong attitudes are stable and not easily changed due to persuasion and can therefore help predict behaviors. The more an individual expresses or acts on an attitude the stronger the attitude becomes and the more automated the attitude becomes. Attitude strength should increase the correspondence between implicit and explicit attitudes.

  9. Chris Pratt said that when it comes to Hollywood actors, he has little patience for stars who have a “bad attitude” while on set. On Thursday, October 17, the 45-year-old actor participated in ...