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2. Conversational commerce - Wikipedia

   en.wikipedia.org/wiki/Conversational_commerce

   Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, [1] chatbots on messaging apps or websites, voice assistants [2]) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.

3. Amazon launches Q, a business chatbot powered by ... - AOL

   www.aol.com/news/amazon-launches-q-business...

   Amazon finally has its answer to ChatGPT. The tech giant said Tuesday it will launch Q — a business chatbot powered by generative artificial intelligence. The announcement, made in Las Vegas at ...

4. List of chatbots - Wikipedia

   en.wikipedia.org/wiki/List_of_chatbots

   A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

5. Amazon Q - Wikipedia

   en.wikipedia.org/wiki/Amazon_Q

   Amazon Q is a chatbot developed by Amazon for enterprise use. Based on both Amazon Titan and GPT generative artificial intelligence, it was announced on November 28, 2023. [1] [2] [3] It is able to help troubleshoot issues in cloud apps or group chats, or summarize documents. [4]

6. Chatbot - Wikipedia

   en.wikipedia.org/wiki/Chatbot

   A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

7. Amelia (company) - Wikipedia

   en.wikipedia.org/wiki/Amelia_(company)

   Amelia, formerly known as IPsoft, is an American technology company.It primarily focuses on artificial intelligence and cognitive and autonomic products for business. [3] Its main products are Amelia, a Conversational AI platform, and Amelia AIOps, an IT operations management platform.