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The Telecom Regulatory Authority of India (TRAI) is the Indian governmental agency tasked with defining various policies and regulations for wireless communication service providers in India. As per TRAI regulation, every mobile service provider in India is required to set up a National Customer Preference Register (NCPR). In practice, various ...
The debate on network neutrality in India gained public attention in December 2014, after Airtel, a mobile telephony service provider in India, announced additional charges for making voice calls from its network using apps like WhatsApp, Skype, etc. [3] More recently, the spectacular rise of Reliance Jio and the reduction in the total number ...
There are 4 pay-for-use DTH service providers and one free-to-air service provider (DD Free Dish) in India. [1] As of 30 September 2024, there are 59.91 million active paying DTH subscribers, in addition to the subscribers of state-owned DD Free Dish, in the country according to Telecom Regulatory Authority of India (TRAI). DD Free Dish has ...
There were 204 Internet service provider (ISPs) offering broadband services in India as of 31 December 2017. [72] As of January 2018, the top five ISPs in terms subscriber base were Reliance Jio (168.39 million), Bharti Airtel (75.01 million), Vodafone (54.83 million), Idea Cellular (37.33 million) and BSNL (21.81 million). [73]
Ringing Bells has also been accused of fraud and non-payment of dues by its customer services provider Cyfuture. [17] [18] [19] Subsequent investigation revealed that the company not only duped its customers but also its suppliers and employees. Freedom 251 scam amount is believed to be around Rs. 200 million (US$ 3 million as of August 2016) [20]
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Mobile phone spam is generally less pervasive than email spam, where in 2010 around 90% of email is spam. The amount of mobile spam varies widely from region to region. In North America, mobile spam steadily increased after 2008 and accounted for half of all mobile phone traffic by 2019. [1] In parts of Asia up to 30% of messages were spam in 2012.
The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...