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Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...
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• Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.
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This is sometimes referred to as a "hard refresh", "cache refresh", or "uncached reload". The rest of your cache is not affected. When you encounter strange behavior, first try bypassing your cache. In most cases you can use the simple instructions shown to the right, or see the complete browser-specific instructions below.
If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer:. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.