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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
If you no longer have your Security Key, use these steps: Go to the Sign-In Helper. Sign in and go to the AOL Account Security page. Turn off Security Key 2-Step Verification. When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
After switching on the phone, if the PIN security function is active, the user is required to enter a 4-8 digit PIN to unlock the SIM card and connect to the mobile network. Without this, functions such as phone calls (except for emergency calls), text messages and mobile data will not be available.
On recent phone models running Android software, the phone will display a message saying "SIM network unlock PIN" or "Enter Network Lock Control Key" if network locked. Windows phones will display the message, "This SIM card can only be used on specific networks. Contact your customer service center for the unlock code".
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
On Android 2.0, a new gesture-based lock screen was introduced, displaying two icons: one for unlocking the phone, and one for setting the volume mode, activated by dragging the relevant icon to the center of the screen on a curve (similarly to a rotary dial).
If your AOL Desktop Gold contacts are missing, try the solutions listed below. Address Book Quick Find • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window