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  2. Feedback - Wikipedia

    en.wikipedia.org/wiki/Feedback

    A feedback loop where all outputs of a process are available as causal inputs to that process. Feedback occurs when outputs of a system are routed back as inputs as part of a chain of cause-and-effect that forms a circuit or loop. [ 1] The system can then be said to feed back into itself. The notion of cause-and-effect has to be handled ...

  3. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    The plan–do–check–act cycle is an example of a continual improvement process. The PDCA (plan, do, check, act) or (plan, do, check, adjust) cycle supports continuous improvement and kaizen. It provides a process for improvement which can be used since the early design (planning) stage of any process, system, product or service.

  4. Business cycle - Wikipedia

    en.wikipedia.org/wiki/Business_cycle

    Capitalism. Business cycles are intervals of general expansion followed by recession in economic performance. The changes in economic activity that characterize business cycles have important implications for the welfare of the general population, government institutions, and private sector firms. There are numerous specific definitions of what ...

  5. How To Learn and Grow From Customer Feedback

    www.aol.com/learn-grow-customer-feedback...

    Customer feedback is essential for any business to grow and improve. It allows companies to learn about what their customers like and dislike and what improvements they can make to their products ...

  6. Positive feedback - Wikipedia

    en.wikipedia.org/wiki/Positive_feedback

    Positive feedback (exacerbating feedback, self-reinforcing feedback) is a process that occurs in a feedback loop which exacerbates the effects of a small disturbance. That is, the effects of a perturbation on a system include an increase in the magnitude of the perturbation. [1] That is, A produces more of B which in turn produces more of A. [2]

  7. Failure mode and effects analysis - Wikipedia

    en.wikipedia.org/wiki/Failure_mode_and_effects...

    Failure mode and effects analysis. Failure mode and effects analysis ( FMEA; often written with "failure modes" in plural) is the process of reviewing as many components, assemblies, and subsystems as possible to identify potential failure modes in a system and their causes and effects. For each component, the failure modes and their resulting ...

  8. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system ( QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [ 1] It is expressed as the organizational goals and aspirations, policies, processes, documented ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...