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2. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

3. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

4. A Gen Xer with a master's degree has been looking for a job ...

   www.aol.com/news/gen-xer-masters-degree-looking...

   He worked at a pharmacy for a couple of years until 1998, when he landed a customer service job at a tech company. In 2006, he began working as a financial analyst for the same employer — a ...

5. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

6. Salesforce to close Portland office, asks employees to ... - AOL

   www.aol.com/salesforce-close-portland-office...

   The company agreed to create at least 205 new jobs and keep people employed for two years with average ... a platform to build and manage AI bots to perform customer service tasks or improve ...

7. Hardinge sells assets, but Horseheads facility to remain open ...

   www.aol.com/hardinge-sells-assets-horseheads...

   "To support our growth initiatives, we are actively recruiting many positions that include machinists, buyers, customer service, manufacturing engineers, design engineers, operation managers, as ...