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A Harvard Business School study published in 2011 found that each "star" in a Yelp rating affected the business owner's sales by 5–9%. [ 131 ] [ 132 ] A 2012 study by two University of California, Berkeley economists found that an increase from 3.5 to 4 stars on Yelp resulted in a 19% increase in the chances of the restaurant being booked ...
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
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Review sites are generally supported by advertising. Some business review sites may also allow businesses to pay for enhanced listings, which do not affect the reviews and ratings. Product review sites may be supported by providing affiliate links to the websites that sell the reviewed items, which pay the site on a per-click or per-sale basis.
The California Civil Rights Department (CRD), formerly known as the Department of Fair Employment and Housing (DFEH), is an agency of California state government charged with the protection of residents from employment, housing and public accommodation discrimination, and hate violence.
The concept of one-stop deletion of data faces heavy opposition by business groups, [16] and the bill faced heavy lobbying from them in opposition. [14] The Consumer Data Industry Association , a trade association for credit bureaus and background-checking companies, claimed that the bill could undermine consumer fraud protections. [ 14 ]
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