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  2. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)

  3. Digital contact tracing - Wikipedia

    en.wikipedia.org/wiki/Digital_contact_tracing

    Digital contact tracing is a method of contact tracing relying on tracking systems, most often based on mobile devices, to determine contact between an infected patient and a user. [2] It came to public prominence in the form of COVID-19 apps during the COVID-19 pandemic .

  4. Contact tracing - Wikipedia

    en.wikipedia.org/wiki/Contact_tracing

    To combat some of the negative stigma associated with contact tracing and STIs, health departments sometimes referred to contact tracing as partner notification in the 1980s. [ 4 ] [ 5 ] Partner notification , also called partner care, is a subset of contact tracing aimed specifically at informing sexual partners of an infected person and ...

  5. Track and trace - Wikipedia

    en.wikipedia.org/wiki/Track_and_trace

    An example of a generic RFID chip. Some produce traceability makers use matrix barcodes to record data on specific produce. The international standards organization EPCglobal under GS1 has ratified the EPC network standards (esp. the EPC information services EPCIS standard) which codify the syntax and semantics for supply chain events and the secure method for selectively sharing supply chain ...

  6. List of emergency telephone numbers - Wikipedia

    en.wikipedia.org/wiki/List_of_emergency...

    Coast guard – 118; [50] Information about emergencies – #7119 free call; Information about emergencies – #9110 pay call; Roadside assistance – #8139. 112 and 911 redirect to 110 on mobile phones and telephones that are present at all United States military installations. Jordan: 911: Mobile phones – 112. Kazakhstan: 112

  7. International telecommunications routes - Wikipedia

    en.wikipedia.org/wiki/International...

    A carrier receives calls in country A, turns them into IP packets using an IP gateway device and sends them over an IP connection (public or dedicated) to another carrier or ISP in country B, which re-assembles the voice call and sends it out from a PBX. The cost is composed of the cost to convert the call, IP connectivity, convert the call back.

  8. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".

  9. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The contact center is a central point from which all customer contacts are managed. Through contact centers, valuable information can be routed to the appropriate people or systems, contacts can be tracked, and data may be gathered. It is generally a part of the company's customer relationship management infrastructure. The majority of large ...

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