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to hear – and respond to – patient concerns and thank-yous to compare their ratings with others When compared with other feedback mechanisms in the NHS , such as the Friends and Family Test it offers much more detailed information, and the potential for dialogue, as organisations are encouraged to respond to patient stories, take action ...
The chief complaint, formally known as CC in the medical field, or termed presenting complaint (PC) in Europe and Canada, forms the second step of medical history taking. It is sometimes also referred to as reason for encounter ( RFE ), presenting problem , problem on admission or reason for presenting .
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A patient's bill of rights is a list of guarantees for those receiving medical care. It may take the form of a law or a non-binding declaration. Typically a patient's bill of rights guarantees patients information, fair treatment, and autonomy over medical decisions, among other rights.
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