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Sign in to the AOL Account Security page.; Scroll to the bottom of the page. Click Add email or Add phone number.; Follow the on-screen prompts to enter and verify your new recovery info.
It's possible to remove security questions as recovery info on your account by deleting them from your Account Information page. It's more secure to add an email address or phone number to verify and secure your account. If you've recently updated a mobile number or alternate email address, your security questions may have already been removed ...
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
A Primary username is the name you created when you first signed up for an AOL account. In the past, AOL offered the ability to create secondary usernames linked to this Primary username, however, as of November 30, 2017, the ability to add or manage additional usernames has been removed.
AOL has created a process where members can verify account ownership through photo ID. This process has been created to keep account recovery as seamless as possible while maintaining account and personal security at all times.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. ...
Tap Delete Account. You'll see a message that deleting the account will remove its data from your device. Tap Delete Account to confirm you'd like to remove your account.-Your AOL Mail account will no longer be in your list of Mail accounts. On the Accounts screen, tap Add Account. Tap AOL. Enter your AOL username and tap Next.