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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

  3. Import and export mail and other data with AOL Desktop Gold

    help.aol.com/articles/aol-desktop-importing-your...

    The Import Wizard looks for older installations of Desktop Gold and if found, will import your mail, toolbar icons, usernames, saved passwords and more from. 1. Sign in to Desktop Gold.. 2. Click File in the top menu bar. 3. Click Import Wizard. 4. Click OK to start the import process. 5. Click OK on the confirmation window.

  4. Export your AOL Desktop Gold data to another computer

    help.aol.com/articles/export-your-aol-desktop...

    The export progress window will open and notify you when the export is completed. Use a removable USB flash drive to transfer the file onto another computer. Sign in to Desktop Gold on the second computer. Click the Settings icon. While in General settings, click the My Data tab. Click Import. Select the file you moved over using the USB flash ...

  5. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Access old mail and address book contacts with an inactive ...

    help.aol.com/articles/what-happens-to-my-email...

    5. Click the Read Mail icon . 6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the File menu in the upper left corner of the screen. 9. Click Save 10. Enter a file name and select a format (text or HTML). 11. Click Save.

  7. Switch your Inbox style in AOL Mail

    help.aol.com/.../switch-your-inbox-style-in-aol-mail

    The Inbox style setting changes how your messages appear in AOL Mail. This setting is enabled at an account level, which means your preferences will carry over to the desktop site, the mobile site, and the AOL app. The Unified Inbox displays all your emails in one place instead of separate New Mail and Old Mail folders.

  8. Manage your Mailbox views in Desktop Gold - AOL Help

    help.aol.com/articles/manage-your-mailbox-views...

    Your inbox can easily become a sea of emails, making it hard to find what you need when you need it. Quickly find related emails in specific categories, like Starred, Photos, Travel, and more by using the Views folder under spam. • Starred - Shows you all the starred emails. • Photos - Brings up emails containing images.

  9. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Change any of the following settings, then click Save to finalize your selection: • Inbox Style Select what type of inbox you want. • Mail Away Message Create and enable away messages. • Contacts Choose how you want your Contacts displayed and sorted. • New Mail Select the sound you want played when new email arrives.