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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    With CRM systems, customers are served on the day-to-day process. With more reliable information, their demand for self-service from companies will decrease. If there is less need to interact with the company for different problems, then the customer satisfaction level is expected to increase. [37]

  3. All you need to know about CRM — and the common ... - AOL

    www.aol.com/know-crm-common-pitfalls-avoid...

    You certainly don’t want to build a Customer Relationship Management (CRM) system or an accounting system. This is where third-party integration comes in handy. Whether you are doing low-touch ...

  4. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    There are multifarious cloud CRM services for enterprise to use and here are some hints to the your right CRMsystem: [17] Assess your company's needs: some of enterprise CRM systems are featured; Take advantage of free trials: comparison and familiarization each of the optional. Do the math: estimate the customer strategy for company budget.

  5. Consumer relationship system - Wikipedia

    en.wikipedia.org/wiki/Consumer_relationship_system

    Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...

  6. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  7. Healthcare CRM - Wikipedia

    en.wikipedia.org/wiki/Healthcare_CRM

    Healthcare CRM service automation focuses on the provisioning and delivery of services to patients. Through service automation, patients are supported across multiple channels for self-scheduling, communication, facilitate intake and registration, navigation, care coordination with remote monitoring, and other patient-driven service coordination.

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