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  2. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.

  3. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.

  5. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.

  6. Reauthenticate your AOL Mail account in third-party email ...

    help.aol.com/articles/reauthenticate-your-aol...

    Click the Email Accounts button. Look for the email account you want to update and double-click on it. Remove and re-enter your AOL Mail password. (Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status. When it says "Completed," click Close.

  7. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.

  8. AOL

    login.aol.com/forgot

    Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

  9. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.

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