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  2. Telkom Indonesia - Wikipedia

    en.wikipedia.org/wiki/Telkom_Indonesia

    Telkom Indonesia is a dominant and largest provider of fixed line services due to owning most of Indonesia's copper network. [5] Telkom also runs telephone exchanges, trunk network and local loop connections for its fixed-line telephones. Currently, Telkom is responsible for approximately 8.3 million telephone lines in Indonesia. [5]

  3. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...

  4. Perusahaan Listrik Negara - Wikipedia

    en.wikipedia.org/wiki/Perusahaan_Listrik_Negara

    PT Perusahaan Listrik Negara (Persero) ( lit. 'State Electricity Company', abbreviated as PLN) is an Indonesian government-owned corporation which has a monopoly on electric power distribution in Indonesia and generates the majority of the country's electrical power, producing 176.4 TWh in 2015. [ 2][ 3] It was included in the Fortune Global ...

  5. Indonesia - Wikipedia

    en.wikipedia.org/wiki/Indonesia

    Indonesia is the world's largest archipelagic state and the 14th-largest country by area, at 1,904,569 square kilometres (735,358 square miles). With over 280 million people, Indonesia is the world's fourth-most-populous country and the most populous Muslim-majority country.

  6. Encyclopedia - Wikipedia

    en.wikipedia.org/wiki/Encyclopedia

    Encyclopedia. An encyclopedia ( American English) or encyclopaedia ( British English) [1] is a reference work or compendium providing summaries of knowledge, either general or special, in a particular field or discipline. [2] [3] Encyclopedias are divided into articles or entries that are arranged alphabetically by article name [4] or by ...

  7. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [ 3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [ 4] The objective of BPMN is to support ...

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...