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  2. Call-recording software - Wikipedia

    en.wikipedia.org/wiki/Call-recording_software

    Direct recording of mobile phone calls requires a hardware adapter connected to the handset. There are many other ways to record mobile phone calls. One approach is to route calls via a new PBX system linked to the recorder. However, such systems are typically expensive to purchase and change the way that calls are made, incurring running costs.

  3. Call-recording services - Wikipedia

    en.wikipedia.org/wiki/Call-recording_services

    A call recording service is a commercial enterprise that can record telephone calls for a fee. For example, a lawyer needing to record conversations with clients, for example, must be able to capture calls from an office telephone system, from a mobile phone, and a home line.

  4. Call-recording hardware - Wikipedia

    en.wikipedia.org/wiki/Call-recording_hardware

    It can be configured to record all calls or some calls, either randomly or on demand. Businesses, particularly call centers, use call recording for training, quality management, and legal compliance. Consumer call-recording hardware was introduced in the 1970s, along with the first consumer-grade answering machines. [1]

  5. CallApp - Wikipedia

    en.wikipedia.org/wiki/CallApp

    CallApp is a mobile app offering caller ID, call blocking and call recording. It gives background information about the entities behind incoming or outgoing calls by utilizing the user's community-generated content and social networking services.

  6. VoIP recording - Wikipedia

    en.wikipedia.org/wiki/Voip_recording

    Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. . There are many reasons for recording voice over IP call traffic such as: reducing company vulnerability to lawsuits by maintaining recorded evidence, complying with telephone call recording laws, increasing security ...

  7. Call-tracking software - Wikipedia

    en.wikipedia.org/wiki/Call-tracking_software

    Call tracking software records information about incoming telephone calls and, in some regions, records the calls themselves.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct ...

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  9. Call management - Wikipedia

    en.wikipedia.org/wiki/Call_management

    A call detail record or call recording software is used to record all received calls, including time, date, duration, calling number and called number for future reference. [ 4 ] Interactive voice response is a sound recording device that allows a caller to give information to a system verbally about what services or support they require.

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