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9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.
The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.
Enhanced 911 (E-911 or E911) is a system used in North America to automatically provide the caller's location to 911 dispatchers. 911 is the universal emergency telephone number in the region. In the European Union, a similar system exists known as E112 (where 112 is the emergency access number) and known as eCall when called by a vehicle.
Association of Public-Safety Communications Officials (APCO) International was founded in 1935.. APCO serves government functions that provide public safety communications services in areas of law enforcement, forestry, conservation, fire, highway maintenance, emergency rescue and medical services, emergency management, and other activities supported or endorsed by federal, state, local and ...
The term "certified first responder" is not to be confused with "first responder", which is a generic term referring to the first medically trained responder to arrive on scene (EMS, police, fire) and medically trained telecommunication operators who provide pre-arrival medical instructions as trained Emergency Medical Dispatchers (EMD). Many ...
National Public Safety Telecommunicators Week is dedicated to honoring the contributions of 911 dispatchers.
“Each day in the life of a 911 dispatcher is a unique and demanding experience,” Wayne County 911 Dispatch Assistant Director Betty Riggs said. On the line: 911 dispatchers do intense yet ...
The California Office of Emergency Services (Cal OES) Telecommunications Section is responsible for Interoperable and Emergency Telecommunications in the state. To accomplish this task, Cal OES maintains a Warning Center and a State Operations Communications Center at its Mather Headquarters, and Region Communications Centers at each ...