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Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.
An empathy map is a widely-used visualization tool within the field of user experience design and human–computer interaction practice. In relation to empathetic design, the primary purpose of an empathy map is to bridge the understanding of the end user. Within context of its application, this tool is used to build a shared understanding of ...
In discrete emotion theory, all humans are thought to have an innate set of basic emotions that are cross-culturally recognizable.These basic emotions are described as "discrete" because they are believed to be distinguishable by an individual's facial expression and biological processes. [1]
Sixteen faces expressing the human passions – colored engraving by J. Pass, 1821, after Charles Le Brun. Emotions are physical and mental states brought on by neurophysiological changes, variously associated with thoughts, feelings, behavioral responses, and a degree of pleasure or displeasure.
The Child and Adolescent Symptom Inventory (CASI) is a behavioral rating checklist created by Kenneth Gadow and Joyce Sprafkin that evaluates a range of behaviors related to common emotional and behavioral disorders identified in the Diagnostic and Statistical Manual of Mental Disorders (DSM), including attention deficit hyperactivity disorder, oppositional defiant disorder, conduct disorder ...
Moreover, emotions can affect larger social entities such as a group or a team. Emotions are a kind of message and therefore can influence the emotions, attributions and ensuing behaviors of others, potentially evoking a feedback process to the original agent. Agents' feelings evoke feelings in others by two suggested distinct mechanisms:
In leadership psychology, situational control is "the degree to which the situation provides the leader with potential influence over the group's behavior". [19] Situational favourableness or situational control describes a person's ability to persuade or control the group situation, or the degree in which the person(s) is able to influence the ...
Attitudes can be derived from affective information (feelings), cognitive information (beliefs), and behavioral information (experiences), often predicting subsequent behavior. Alice H. Eagly and Shelly Chaiken , for example, define an attitude as "a psychological tendency that is expressed by evaluating a particular entity with some degree of ...